We’d love to hear from you! Whether you have questions about our products, need assistance with an order, or just want to provide feedback, our team at tr5.shop is here to help. We are committed to providing excellent customer service, and we will respond to your inquiry as quickly as possible.
How to Reach Us
We offer multiple ways for you to get in touch with us:
Email Us
For general inquiries, customer service, product support, or any other questions, feel free to reach out to us via email. Our team will be happy to assist you.
Email Address: contact@tr5.shop
We typically respond to emails within 24-48 hours during business hours, Monday to Friday. Please provide as much detail as possible in your email so we can assist you effectively.
Live Chat Support
For immediate assistance, you can also use our Live Chat feature located at the bottom right of your screen. Our customer service representatives are available to answer your questions in real-time. If we’re not available, you can leave a message, and we’ll get back to you as soon as possible.
Business Hours
Our team is available during the following hours:
- Monday to Friday: 9:00 AM – 5:00 PM EST
- Saturday and Sunday: Closed
Please note that responses may take longer during weekends or holidays. However, we strive to respond to all inquiries as quickly as possible.
Frequently Asked Questions (FAQ)
Before reaching out to us, you may want to check out our FAQ page, where we answer many of the most common questions about our products, shipping policies, returns, and more. It’s a great resource that could provide you with immediate answers.
We Value Your Feedback
At tr5.shop, we’re always striving to improve and provide the best experience for our customers. If you have any feedback, suggestions, or concerns, we encourage you to share them with us. Your input helps us serve you better and allows us to continually improve our products and services.